APRIL 15 - 19, 2024

Hosted by The Chickasha Police Department, Chickasha, Oklahoma

Registration: NEW! EASIER REGISTRATION! Note the number of people who will be attending and follow the prompts to pay with credit card or to be invoiced. You may add the names of the people you're registering in the "Order Notes" section near the bottom of your cart. The receipt you receive is proof of registration.

Dates: July 29 - August 2, 2024

Times: Training begins at 0800 hours and ends not later than 1700 hours each day.

Course Credit: Certificate for 40 hours

COURSE OUTLINE: 

Day 1 The Sergeant / Supervisor's Role As Follower And Leader - Among The Topics To Be Covered: Leadership is not about title or position – it is about choices (that is, the choices we make to inspire others to take positive, decisive courses of action); Strategic issues facing public organizations over the next 10 years and how to plan and manage around them; improving productivity and quality; creating a learning organization versus a trained organization; developing an effective Mission, Vision & Long-Range Objectives; principles of effective Strategic Planning; Developing an effective Planning Cycle Calendar in which budgets are tied to community-based objectives. A reminder: We "manage" things; We "LEAD" people. There's a difference; How to create an environment that fosters effective decision making and acceptance of accountability at all echelons; implementing an effective job performance review system; how to improve communication among and between the echelons, shifts, and sections.

Day 2 The Sergeant / Supervisor's Role In Day-To-Day Operations - Among The Topics To Be Covered: The Importance Of Taking Initiative; How To Earn Respect From Peers And Subordinates; How To Structure Effective Line And Staff Relationships; Critical Components Of The Leader's Job Description; More On Communication; Collaboration With Other Departments Within Your Agency; How To Use Action Plans And Achievement Reports; Time Management; and Techniques For Improving Quality, Productivity and Creativity Within Your Team; The Importance Of A “Give Up List”; Improving Listening Skills.

Day 3 The Sergeant / Supervisor's Role In Finance & Budgeting - Among The Topics To Be Covered: How To Prepare A Budget; How To Understand And Use Your Budget As A Tool; What Assistance We Must Expect From Finance Departments; How To Be Accountable For Your Budget; The Supervisor's Role In Acquiring Resources For The Team. (This is NOT a bookkeeping or accounting class.)

Day 4 The Sergeant / Supervisor's Role In Leading Effective Teams- Among The Topics To Be Covered: Principles Of Organizational Development; How To Create An Effective Chart of Organization; Techniques For Effective Recruiting and Selection; How And Why To Implement An Effective Orientation Program; Setting Performance Standards For Subordinates; How To Be An Effective Coach; How To Conduct An Effective Job Performance Review; How To Terminate Employment Relationships Without Guilt; What We Should Expect From The City/County Personnel Office.

Day 5 The Sergeant / Supervisor's Role In Community and Media Relations - Among The Topics To Be Covered: Marketing & Community Relations Defined; How To Deal With The Media; How To Write An Effective Community Relations Plan; The Role Of Citizen’s Academies In Furthering The Agency’s Objectives; The Role And Responsibilities Of The Public Information Officer (PIO); Effectively Packaging Local Government; How And Why To Create A Citizen’s Advisory Group.

In addition to course materials and a Certificate of Completion, each participant will receive a copy of Steve's book, Strategic Planning & Organizational Culture For Public Safety Agencies.

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