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“My first exposure to Steve’s instruction was at a Sergeant’s Academy which literally changed the course of my career. Steve taught me that every individual has to take ownership of their life, their career, and their actions. I accept responsibility for the things I need to change and I take responsibility for the choices I make. This led me to stop making excuses, blaming others, and passing the buck. Now, as a leader, I can let others know that my expectation for them is the same as it is for me. There is no room for triangulation and no room for passing the buck. We choose to give all we can and to expect the same of everyone in the organization.“

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